Onboarding.

Pre-boarding, orientation and integration, designed around how people actually settle, connect and commit.

Two colleagues talking on a sofa in the TST office

Most onboarding is a checklist with a lanyard on top. We build something different: programmes grounded in the science of how people actually settle, connect and commit, and designed with the care that science deserves.

Pre-boarding, orientation and integration are the three phases where the decision to stay or leave is really made. We work across all three, so you stop losing people to an experience that was never properly designed in the first place.

Built for when…

  • Your joiners are disengaging or leaving before, or shortly after, they start.
  • Candidates go quiet or renege on offers between offer and start date, because there’s nothing structured to keep them engaged.

What’s included

Three-phase programme design
Pre-boarding, orientation and integration. The full arc from offer to effectiveness, not just day one.
Keep-warm content and touchpoints
Maintains and builds engagement from offer acceptance through to start date.
Measurement and experience data
Pulse surveys, milestone check-ins and experience metrics across the programme.
Manager and leader enablement
Guides, conversation frameworks and nudges that equip line managers to lead onboarding.
See it in practiceGlobal Professional Services Induction EventA 48-hour immersive ‘Mission Control’ experience that welcomed a large new graduate cohort.Read the case study